Your privacy

We store your email address, a salted password hash, and account and node-routing records centrally. We do not store your unencrypted password. Your password is processed during HTTPS sign-in. A short-lived, single-use handoff signs you into your node.

Remember me stores a sign-in cookie for up to 30 days. Password autofill belongs to your browser or password manager. Logging out ends that session; your browser may still offer saved credentials.

Your setup name and phone number are stored on your node. Your name identifies you to people you invite. Node files, camera recordings and application data are not uploaded to our central account directory.

When you send an invitation or use email or push notifications, the delivery service processes the addressing information and content needed to deliver it. Providers may process that information under their own policies. Optional cloud device integrations are disabled by default and require you to enable them. Their manufacturers may receive commands, device state and account information; local alternatives are available where supported.

The connection service processes node addresses, routing and service-health information, sign-in sessions and security-related connection metadata. Depending on your connection route, a relay or reverse proxy also handles network traffic. A sign-in service is part of the trust required to access your node.

Deleting your central account removes its active account records; it does not delete data on your nodes. Backups follow their retention settings and may outlast active records. Manage node data and backups on the node itself.

Support receives information you choose to send. Do not send passwords, recovery codes, private keys or camera recordings. We do not need those to start helping you.