ModernKeep account and data deletion

ModernKeep LLC provides the ModernKeep app and central directory. Your private node and its storage are controlled by you or your household's node owner.

Central directory accounts

For a separately registered central account, sign in, open Account security, and choose Delete central account. Confirm with your current password. This removes the central registration, associated sign-in sessions, phone bindings and directory entries for your nodes. It does not erase files from your private nodes.

Household accounts and private node data

Household sign-ins are managed on their node. Ask the node owner to remove your membership and any associated personal data you want erased. Removing a login or membership alone does not erase stored files. Remove private files and any copies or backups from the storage that you or the node owner control. ModernKeep cannot remotely read or erase your private node storage.

Request help with deletion

Use the support form to request account or data deletion, including if you cannot sign in. Provide your account email and describe whether your request concerns a central account, household membership, beta signup or support submission. We may need to verify your identity before changing records. Do not send passwords, private keys, recovery codes or private recordings.

Beta signup and support submissions are kept for up to 30 days. Node content and backups remain under the node owner's control until removed there. Account deletion does not delete another household member's files. See the privacy policy for how these different records are handled.